Visual Creator requires the Microsoft 365 Copilot paid add-on — $30/user/month (Enterprise) or $21/user/month for organisations with up to 300 users (Business). It is not available on standard M365 plans or free Copilot Chat. Image generation is subject to Microsoft's content policies — prompts that request real people's faces, branded logos, or inappropriate content will be declined. Verify under Billing → Licences in the M365 admin centre. Pricing reflects standard US list pricing and may vary by region, currency, or enterprise agreement.
Copilot Cowork is now generally available and billed on usage (Copilot Credits, $0.01/credit pay-as-you-go); the Work IQ APIs also reached GA. Visual Creator itself is a built-in Copilot agent included under your Copilot licence and is not separately metered — but if your organisation builds custom agents that ground in M365 data via Work IQ, that usage is metered in Copilot Credits. See the licensing/comparison guide for the full cost picture.
June 17, 2026 — June 16 GA wave: Cowork GA + Copilot Credits usage billing + Work IQ APIs GA.
| Use case | What Visual Creator produces | For |
|---|---|---|
| Presentation visuals | Illustrative images for slide decks and reports | PM · Marketing · Comms · EA |
| Concept diagrams | Process flows, abstract concept illustrations | Consultant · Designer · L&D |
| Internal banner images | Intranet headers, Teams channel banners, event visuals | Comms · HR · Admin |
| Training materials | Scenario illustrations, role-play visuals | L&D · HR · Manager |
| Report covers | Professional cover visuals for executive reports | Analyst · Finance · Strategy |
The prompt is declined for policy reasons. Visual Creator will not generate images of identifiable real people by name, reproduce brand logos, or produce content that violates Microsoft's content policy. Rewrite the prompt to describe generic subjects — "a professional in a modern office" instead of "a photo of [person's name]".
The output does not match the description. Very abstract or complex scenes are harder to generate accurately than simple, concrete descriptions. Break complex scenes into simpler components. "A clean desk with a laptop and a plant, natural light, minimalist" produces better results than "the perfect work environment".
The image looks generic or stock-photo-like. Add style qualifiers to push away from default outputs: "not a stock photo", "illustration style, not photorealistic", "flat vector art, no shadows". These push the output toward more distinctive visuals.
Colours are wrong or inconsistent. Specify colours explicitly using colour names or hex-like descriptions: "dark navy background, white foreground elements, gold accents". Avoid vague instructions like "corporate colours" — Visual Creator does not know your brand palette.